About Us
About The APC
Since 1994, we’ve been at the heart of parcel delivery across the UK. Today, we are the UK’s largest independent parcel delivery network, bringing together over 90 entrepreneurial delivery and collection specialists, all united by a shared commitment to exceptional service.
Our strength lies in our people. Each of our specialists is rooted in their local community, combining local knowledge with the scale, infrastructure, and reliability of a national network. This powerful model allows us to deliver flexible, responsive, and dependable parcel solutions tailored to our customers’ needs.
For more than three decades, we’ve proudly supported thousands of SMEs, helping them grow with delivery services they can trust. We understand the pressures and ambitions of small and medium-sized businesses because we work alongside them every day — providing personal service, innovative solutions, and the confidence that every parcel is in safe hands.
Founded by a group of experienced independent carriers, The APC was built on a simple vision: to raise standards in the UK overnight delivery market through exceptional service and strong local expertise.
That vision still drives us today. We continue to:
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Deliver exceptional levels of service
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Invest in the latest technology
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Prioritise safety, efficiency, and innovation
Our growth has always been carefully managed to protect what makes our network unique — independent businesses working collaboratively to provide national coverage with a personal touch.
Today, The APC Network is part of the WS Holdco Group, benefiting from the backing and strategic support of logistics entrepreneur William Stobart, whose decades of experience in the UK transport and logistics industry further strengthen The APC’s long-term vision and stability.
Delivering Responsibly
At The APC, we are committed to operating in a responsible and sustainable way. Everything we do is guided by strong relationships, ethical practices, and a focus on making a positive impact — socially, environmentally, and economically.
This page outlines how we support our customers, protect the environment, invest in our people, and contribute to our communities.
Our Customers
Our Environment
Our People
Our Community
Modern Slavery Statement
Health & Safety
Our Customers
Our customers are at the heart of our business. We build relationships based on honesty, transparency, and trust.
We are committed to:
- Ethical marketing and sales practices
- Listening to customer feedback
- Continuously improving our service
Our Environment
As part of the transport sector, we recognise our responsibility to reduce our environmental impact.
We actively:
- Optimise delivery routes to reduce fuel use and CO₂ emissions
- Operate modern, fuel-efficient vehicles
- Maintain a comprehensive recycling programme (including plastics, paper, cardboard, metals, and ink cartridges)
- Recycle wooden pallets through specialist partners
- Use energy-efficient lighting and sensor systems across our sites
- Reduce paper waste through more sustainable alternatives
Our packaging is designed with sustainability in mind — containing up to 80% recycled materials and being 100% recyclable.
Our People
Our people are the driving force behind our success. We are committed to creating a supportive, inclusive, and engaging workplace.
We focus on:
- High-quality facilities and resources for all employees
- Career development and internal progression
- Open, two-way communication
- Regular staff forums with senior leadership
- Employee involvement in company initiatives and charitable activities
Our Community
We believe in supporting the communities we serve.
Our approach includes:
- Promoting local employment opportunities
- Supporting our employee-selected charity, Promise Dreams
- Fundraising throughout the year for local causes
- Offering structured work experience programmes with local schools
Modern Slavery Statement
We are committed to preventing modern slavery and human trafficking in all areas of our business and supply chain, in line with the Modern Slavery Act 2015.
Health & Safety
Maintaining a safe and healthy working environment is a priority across all our operations.
UKAS ISO Certifications
We are proud to hold a range of UKAS-accredited ISO certifications for our hub operations at Cannock and Essington, awarded by Interface NRM. These certifications reflect our commitment to quality, safety, and environmental responsibility across our network.
Our certifications include:
- ISO 9001 (Quality Management)
Demonstrates our ability to consistently deliver services that meet customer and regulatory requirements - ISO 14001 (Environmental Management)
Highlights our commitment to reducing environmental impact and operating sustainably - ISO 45001 (Health & Safety Management)
Ensures safe, compliant, and effective working conditions for our people - ISO 14064 (Greenhouse Gas Reporting)
Supports the measurement and reporting of greenhouse gas emissions, helping us manage and reduce our carbon footprint
We Get the Job Done
Today, we’re proud to be the UK’s largest independent delivery network, with more than 90 locations nationwide. Every depot reflects the entrepreneurial spirit on which we were built — delivering a friendly, professional service backed by seamless national coverage.
While we’ve grown significantly since 1994, our core philosophy remains unchanged: combining local knowledge with national strength to deliver reliability, innovation, and service excellence at every step.
Meet Our Team
Mark Fletcher
Executive Director of The APC
Dervla Gallagher
Operations Director
Sem Mahi
IT Director
Paul Thirkell
Sales & Network Director
Nikki Osborne
Customer Service & Key Account Director
Jonathon Moss
Finance Director
Emma Fletcher
People Director
Andy Evans
Chairman of the Board