Delivering for
your business

Track a Parcel
Reschedule a Parcel

Our Products

MailPack
Items 1kg or less
  1. 37.5cm x 29.5cm – Can accommodate A4
  2. Maximum weight 1kg
  3. Excludes liquids
  4. Customer own packaging can be accepted if approved
  5. Contains up to 80% recycled content and is 100% recyclable
CourierPack
Items 5kg or less
  1. 54.5cm x 45.5cm – Can accommodate A3
  2. Maximum weight 5kg
  3. Excludes liquids
  4. Customer own packaging can be accepted if approved
  5. Contains up to 80% recycled content and is 100% recyclable
Lightweight Parcel
Items 5kg or less
  1. Single item (must be boxed)
  2. Maximum weight 5kg
  3. Maximum dimensions 45cm x 35cm x 20cm
  4. Excludes liquids
Standard Next Day Parcel
Items 30kg or less
  1. Must be boxed
  2. Single or multi part consignments (up to 20 items)
  3. Maximum weight 30kg
per item
  4. Max size 120cm x 55cm x 50cm
  5. Liquids must be sent on either the Liquid or Limited Quantity service
Non-Conveyable
Items 30kg or less
  1. Must be boxed
  2. Maximum of 2 items
  3. Maximum weight 30kg
per item
  4. Max size 160cm x 60cm x 60cm
  5. The longest dimension must not exceed 160cm. The sum of the second and third dimension must not exceed 120cm.
  6. Excludes Liquids
Excess Parcel
Items 30kg or less
  1. Must be boxed
  2. Maximum of 2 items
  3. Maximum weight 30kg
per item
  4. Max size 205cm x 30cm x 30cm
  5. Excludes Liquids
Un-Boxed
Items 30kg or less
  1. Maximum of 4 items
  2. Maximum weight 30kg
per item
  3. Max size 160cm x 60cm x 60cm
  4. The longest dimension must not exceed 160cm. The sum of the second and third dimension must not exceed 120cm.
  5. Excludes Liquids
International
Items 30kg or less

Contact you local depot for more information on our international services.

  1. Express before 9am
  2. Express before 12pm
  3. Express Worldwide
  4. Economy

Our Services

Timed Delivery

Fragile Service

Liquid Service

Security Service

Limited Quantity Service

Live Fish & Live Coral Service

Volumetric weight

Timed Delivery

For urgent or time-sensitive consignments, The APC Network offers flexible timed delivery options to ensure your parcel arrives when it’s needed.

Timed services are ideal for fresh produce, perishable goods, travel documents, medical supplies and other priority shipments. Parcels are carefully scanned into transportation cages to maintain accuracy, security and visibility throughout the network.

Timed delivery options include:

  • Weekdays before 10:30am
  • Weekdays before 12:00pm
  • Saturdays before 10:30am
  • Saturdays before 12:00pm

Additional service options such as Fragile and Security handling are also available.

Weekdays refer to Monday to Friday.

Please note that timed and next day services may have coverage limitations in some areas. We recommend confirming availability with your local depot prior to dispatch by quoting the delivery postcode. 

Download our Product Guide

Fragile Service

The APC Network offers a specialist Fragile Service, perfect for delicate items such as flowers, food and other sensitive parcels.

Key features:

  • Hand-sorted items – no automated machinery is used, ensuring careful handling
  • Segregated cages – each parcel is kept separate for maximum protection
  • Trained staff – all parcels are handled by team members fully trained at The APC Training Academy

This service gives peace of mind when sending items that require extra care, combining reliability with expert handling throughout the delivery journey.

Download our Product Guide

Liquid Service

Our specialist Liquid Service is designed for items such as beer, wine and other bottled goods.

Key features:

  • Hand-sorted items – carefully processed without automated machinery
  • Segregated cages – parcels are kept separate for maximum protection
  • Trained staff – all consignments are handled by team members fully trained at The APC Training Academy

This service ensures liquid consignments arrive safely and securely, giving you confidence in every delivery.

Download our Product Guide

Security Service

Our specialist Security Service is ideal for high-value items such as electronics, important documents and other sensitive parcels.

Key features:

  • Hand-sorted items – processed in a designated area under high-definition CCTV
  • Security tracking – scans captured throughout the parcel journey
  • Trained staff – handled by team members fully trained at The APC Training Academy

This service provides a secure, reliable solution for consignments requiring extra protection and careful handling.

Download our Product Guide

Limited Quantity Service

The APC Network offers a specialist Limited Quantity (LQ) Delivery Service, designed for hazardous or regulated goods shipped in small, controlled quantities.

Key features:

  • Careful handling – all LQ parcels are processed in line with strict safety regulations
  • Segregated transport – consignments are kept separate to prevent cross-contamination or risk
  • Trained staff – handled by team members fully trained at The APC Training Academy

This service ensures that small volumes of hazardous or regulated items are transported safely, securely, and in full compliance with legal requirements.

Link to Dangerous Goods Guide

Live Fish & Live Coral Service

The APC Network provides a specialist Live Fish and Live Coral service, prioritising the welfare of aquatic livestock while in our care. With over 10 years of experience, we deliver a reliable, safe, and trusted transport solution.

Key features:

  • Animal Transport Authorisation – fully licensed via the Animal & Plant Health
  • Agency (APHA), part of DEFRA
  • Dedicated code of practice – developed in conjunction with Staffordshire County Council
  • Safe handling – processes designed to support secure transport and high delivery success rates

 

Download our Product Guide

Volumetric weight

How to calculate

From time to time it’s necessary to calculate the volumetric weight of a package/parcel as the cost can be
affected by the amount of space the parcel/package occupies when being transported.

Use the formula: Height (cm) x Length (cm) x Breadth (cm) divided by 6000 = Volumetric Weight

APC Choice

APC Choice lets recipients track their parcel and manage delivery options online. If plans change, deliveries can be easily rearranged.

Two-Hour Delivery Window

Online Tracking

Proof of Delivery

Inflight or Redelivery Choices

Getting the Most from APC Choice

Two-Hour Delivery Window

Give your customers peace of mind and better planning:

  • Know when their delivery is on its way
  • Access information at their fingertips
  • Prepare for the expected delivery
  • Reduce customer calls, improving satisfaction
Visit APC Choice

Online Tracking

Keep customers informed every step of the way:

  • View the driver’s current stop
  • See how close the driver is to the delivery destination
  • Prepare for the expected delivery
  • Access delivery information and visibility into the parcel journey
Visit APC Choice

Proof of Delivery

Recipients receive full delivery confirmation, including:

  • Real-time tracking of their parcel
  • Delivery confirmation with date and time
  • Photo proof of delivery
  • GPS coordinates showing exactly where the parcel was delivered

Providing complete peace of mind and assurance that every parcel arrives safely.

Visit APC Choice

Inflight or Redelivery Choices

Customers can adjust deliveries in transit:

  • Change delivery date
  • Add Leave Safe option (if allowed)
  • Collect from depot
  • Collect from Parcelly location (over 2,500 locations nationwide)
  • Leave with neighbour
Visit APC Choice

Getting the Most from APC Choice

  • Ensure an email address is provided for every consignment entered into the APC Booking platform.
  • Ensure notifications are enabled for your account (contact your local depot to check).
Visit APC Choice
  • “The APC and APC Edinburgh’s local approach and reliable overnight delivery service have been game changers for us. As a craft brewery rooted in our community, we trust APC Edinburgh to handle our deliveries with care. Their local depot team has been incredibly supportive, ensuring every delivery arrives in perfect condition.”

    Ben Wallace
    Cold Town Beer
  • “We’ve been working with The APC and Lines Distribution Services for over 10 years, and they’ve been a huge support to our business. The drivers are always helpful and handle our heavy, glass-filled parcels with great care. Plus, with The APC’s nationwide network, our customers always receive reliable, high-quality service. I can’t recommend them enough.”

    Fiona Hesketh
    Galloway Lodge
  • “The ability to quickly address any issues over the phone is invaluable. Unlike other parcel carriers, Priority Express provides a personal touch and truly understands our unique needs. We often hear from our customers how impressed they are with the speed and dependability of deliveries. Priority Express’ work has been instrumental in ensuring our plants and seeds reach customers in peak condition.”

    Nick Mann
    Habitat Aid
  • “We’ve been selling online for more than 15 years and Priority Express and The APC have played a key role in making that possible. Their ability to deliver fresh bread across the UK, even to remote areas, ensures we can reach more customers without compromising on quality. Knowing that Priority Express will deliver on time gives our customers confidence and reinforces their trust in our brand.”

    Anna Herbert
    Hobbs House Bakery
  • “We made the decision to partner with Chase Freight due to their reliability and exceptional customer service. For us, having local contacts who understand our business and the needs of our customers, who are willing to go the extra mile is really important for our business.”

    Neil Lucas
    Knoll Gardens
  • “The peace of mind I get from knowing that we’re well looked after by The APC and Delivered UK has allowed me to expand into other markets.”

    Carina Evans
    Podium Pet Products
  • “One of the key differentiators for APC Edinburgh is having a local point of contact. It allows us to resolve issues quickly and ensures that deliveries are handled efficiently. I truly appreciate the personal touch of dealing with a small, consistent team who are always available to address any concerns.”

    Colin Rae
    Rainbow Railways
  • “Working with the local team at The Dash Group fits with our ethos – we can pick up the phone and speak to someone that we trust and understands how our business works.”

    Sam Tanner
    Tanner Trading

Find Your Local Depot

The APC Network is built around local depots providing personal service in their communities. Use our depot finder to locate your nearest depot and speak directly with the team who can help with sending parcels, delivery queries and general enquiries.

APC Direct

For occasional deliveries, APC Direct lets you book and pay for your parcel online using a credit card. It’s a simple way to send a one-off consignment through The APC Network.

Send a Parcel